Terms & Conditions

1. Introduction

Welcome to Coca Botanical House.

These Terms & Conditions govern the use of our website and the purchase of products from our business.

By submitting an order request or completing a purchase, you acknowledge that you have read and accepted these Terms & Conditions.

2. Products

We offer botanical products including:

• Seeds

• Seedlings

• Live Plants

• Dried Leaves

Product descriptions, photographs, sizes, quantities, and availability are provided as accurately as reasonably possible.

Natural botanical products may show variations in size, shape, color, appearance, and condition.

3. Product Availability

All products are subject to availability.

If a requested product or quantity is unavailable, our team will contact the customer before proceeding with shipment.

4. Ordering Process

Orders are initiated by clicking the BUY NOW button on the relevant product page.

Customers must select the desired product type and quantity and provide accurate contact and delivery information.

Our team will review the order request and confirm product availability and shipping details before sending a payment invoice.

5. Customer Information

Customers must provide accurate information, including:

• Full Name

• Complete Delivery Address

• Telephone Number

• Email Address

Customers are responsible for ensuring that all information submitted is correct.

6. Payment

Payment must be completed using one of the payment methods approved by Coca Botanical House.

Available methods may include:

• Online payment invoice

• Visa and supported debit cards

• American Express and other supported cards

• Western Union

• MoneyGram

• Direct Bank Transfer

An order will normally proceed to shipment after payment has been successfully confirmed.

7. No Refund Policy

All payments are final and non-refundable, subject to any rights that cannot legally be excluded under applicable law.

Please review your order carefully before completing payment.

8. Shipping

We provide international shipping for eligible orders and destinations.

Orders are carefully prepared and packaged using an appropriate shipping method.

The estimated international delivery period is generally 14–21 days, although actual delivery times can vary.

For the USA, parcels may reach the destination within approximately 14 days under normal shipping conditions.

These are estimates and are not guaranteed delivery dates.

9. Discreet Shipping

We use discreet and professional packaging methods for international shipments.

We take reasonable steps to ensure that packages are securely prepared for transportation.

We do not, however, guarantee that a shipment will never be inspected, delayed, held, or returned by authorities or carriers.

10. Returned Shipments

If a shipment is returned to us, the original payment will not be refunded.

Where possible, we can arrange a reshipment using another suitable shipping method.

The customer will be responsible for paying the new shipping and handling charges before the reshipment is dispatched.

11. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Coca Botanical House is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

12. Website Information

We make reasonable efforts to ensure that information published on our website is accurate and up to date.

However, product availability, prices, shipping services, delivery estimates, and other information may change without prior notice.

13. Website Use

Customers agree to use this website only for lawful purposes.

The website must not be used to violate applicable laws, regulations, customs requirements, or third-party rights.

14. Intellectual Property

All website content, including text, logos, photographs, graphics, designs, and other original materials, is the property of Coca Botanical House or is used with appropriate authorization.

Content may not be copied, reproduced, modified, or commercially used without permission.

15. Changes to These Terms

Coca Botanical House reserves the right to update or modify these Terms & Conditions when necessary.

Updated terms will be published on this website.

16. Contact

If you have questions regarding these Terms & Conditions, please contact Coca Botanical House through our official contact page.

Last Updated: 2026

Coca Botanical House — Nature. Heritage. Wellness.